Shipping policy

Thank you for shopping with Eye Sea! This Shipping Policy outlines our shipping procedures and provides important information about delivery times, rates, and options.

1. Order Processing:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Please note that orders placed on weekends or holidays may be processed on the following business day.

2. Shipping Methods:

  • We offer shipping to Grand Turk and South Caicos via our local airline carriers. We offer Local Delivery and Pick-Up options on Providenciales several shipping options, including standard and expedited shipping.
  • When finalizing your order information, please complete the contact details with your phone number and/or email so they you can be contacted and delivery/pick-up arrangements can be made. 
  • Delivery times vary depending on your location and the shipping method selected at checkout.

3. Delivery Times:

  • Standard Shipping: Delivery typically takes 1-2 business days within the Turks and Caicos Islands.

4. Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, shipping destination, and selected shipping method.
  • Free shipping may be available for orders that meet certain criteria, such as minimum purchase amount or promotional offers.

6. Shipping Restrictions:

  • We are unable to ship to islands that are not accessible by local airlines.

8. Shipping Partners:

  • We partner with reputable local airlines to ensure reliable and timely delivery of your orders.

9. Shipping Updates:

  • We strive to provide accurate delivery estimates, but unforeseen circumstances such as weather delays or carrier issues may affect delivery times.
  • If you have any questions or concerns about your order's shipping status, please contact our customer support team for assistance.